Privacy policy
Last updated: September 30, 2026
This Privacy Policy describes how KaniFelia, operated by Veltorin LLC ("KaniFelia", "we", "us", or "our"), collects, uses, and shares personal information when you visit, use, or make a purchase from kanifelia.com.
1. INFORMATION WE COLLECT
Depending on how you interact with our website, we may collect:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order information
- Product selections
- Transaction information
- Customer-service communications
- Device information
- Browser information
- IP address
- Website activity
- Cookie data
- Marketing preferences
Payment information may be processed by Shopify and third-party payment providers.
KaniFelia does not necessarily receive or store complete payment-card information.
2. HOW WE USE YOUR INFORMATION
We may use personal information to:
- Process purchases
- Process payments
- Fulfill and deliver orders
- Provide order updates
- Provide customer support
- Process returns and refunds
- Prevent fraud and abuse
- Secure our website
- Improve our products and services
- Analyse store performance
- Maintain customer accounts where available
- Send marketing communications where permitted
- Comply with legal obligations
3. SHOPIFY
KaniFelia is hosted on Shopify.
Shopify provides the ecommerce infrastructure used to operate the store and may process customer information in connection with:
- Store functionality
- Checkout
- Payments
- Security
- Fraud prevention
- Analytics
- Customer accounts
- Order processing
Shopify's own privacy practices may also apply to information processed through its services.
4. SERVICE PROVIDERS
We may share personal information with service providers required to operate our business, including:
- Shopify
- Payment processors
- Shipping carriers
- Fulfillment providers
- Email providers
- Marketing providers
- Analytics providers
- Customer-support providers
- Security and fraud-prevention providers
- Professional advisers
These parties may receive information reasonably necessary to perform their services.
5. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies, pixels, and similar technologies.
These technologies may be used for:
- Essential website operation
- Shopping-cart functionality
- Checkout functionality
- Saving user preferences
- Security
- Analytics
- Measuring website performance
- Marketing and advertising where permitted
Where required by law, non-essential cookies will be used only after the appropriate consent has been obtained.
Visitors can also control certain cookies using browser settings and available cookie-preference tools.
6. MARKETING COMMUNICATIONS
If you subscribe to KaniFelia marketing communications, we may send information such as:
- Product launches
- Brand updates
- Pet-related inspiration
- Store news
- Promotional messages
You may unsubscribe at any time using the unsubscribe link included in marketing communications.
7. HOW WE SHARE INFORMATION
We may disclose personal information:
- To service providers supporting our business
- When necessary to complete an order
- To prevent fraud or protect our systems
- To comply with legal obligations
- In connection with a merger, acquisition, restructuring, or sale of business assets
- With your consent or instruction
We do not sell personal information to advertisers in exchange for money.
8. DATA RETENTION
We retain personal information for as long as reasonably necessary to:
- Complete transactions
- Maintain order records
- Provide customer support
- Resolve disputes
- Prevent fraud
- Meet accounting requirements
- Meet legal and regulatory obligations
Information may be deleted or anonymised when it is no longer reasonably required.
9. DATA SECURITY
We take reasonable technical and organisational measures designed to protect personal information against:
- Unauthorised access
- Disclosure
- Alteration
- Loss
- Misuse
However, no electronic transmission or storage system can be guaranteed to be completely secure.
10. YOUR PRIVACY RIGHTS
Depending on where you live, you may have rights regarding your personal information, such as the right to:
- Request access
- Request correction
- Request deletion
- Request restriction of processing
- Object to certain processing
- Withdraw consent
- Request data portability
- Opt out of marketing communications
To make a privacy request, contact:
jamal@veltorinllc.com
We may request reasonable information to verify your identity before processing certain requests.
11. INTERNATIONAL PROCESSING
Because KaniFelia operates online and uses international service providers, personal information may be processed outside your country of residence.
Where required, appropriate safeguards will be used for international data transfers.
12. CHILDREN
KaniFelia is not intended to knowingly collect personal information directly from children in violation of applicable law.
If you believe personal information from a child has been provided improperly, please contact us.
13. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites.
Customers should review the privacy policies of those services separately.
14. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Changes will be published on kanifelia.com with the updated revision date.
15. CONTACT
For privacy questions or requests:
Veltorin LLC
KaniFelia
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: jamal@veltorinllc.com
Website: kanifelia.com